Información de envío para Hong Kong

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Customs and Excise Department

Shipping

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

• SF Express: No duties and taxes: No further payments are required at the time of delivery.

For shipping related inquiries regarding SF Express orders, please contact the SF Express Customer Service at (852) 2730 0273.

• Kerry Express Home Delivery: The order will be delivered to the consignee’s personal address provided during the checkout process.

For shipping-related inquiries regarding Kerry Express orders, please contact Kerry Express Customer Service at (852) 3513 0888.

• Kerry Express Locker: The consignee can pick up the order(s) from Kerry Express’s lockers by using a code provided by Kerry Express via a text message. The free storage period will expire after 48 hours after the order is delivered to the locker.

For shipping-related inquiries regarding Kerry Express orders, please contact Kerry Express Customer Service at (852) 3513 0888.

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